Credit scoring model Coursework Example | Topics and Well Written Essays - 5000 words

Credit scoring model - Coursework Example As a way of solving classification issues and also decreases Type I errors, typical of many credit scoring models, this piece attempts to describe or rather come up with an appropriate credit scoring model via two stages. Classification stage involves development and construction of an ANN-based credit scoring model, which basically classifies applicants into two categories, which are, those who have acceptable credit (good) and those who have unacceptable credit (bad). In the second stage, which will also be referred to as the re-assigning stage, attempt is made to lower Type I error through reassignment of the unaccepted applicants with good credit to a conditionally accepted category making use of a CBR-based classification approach. In a bid to demonstrate the effectiveness of the model proposed in this paper, an analysis is run on a German dataset with assistance of SAS Enterprise Miner. The results will be expected to not only prove that the model is a more effective credit sco ring model but that it will also enhance the business revenues through its ability to lower both Type I and Type II error system scoring errors. Introduction Data mining is a process that involves search and analysis of data so as to find implicit, although substantially vital information. It covers selection, exploration and modeling of large data volumes with the aim of uncovering previously unrecognized patterns, and in the end generate understandable information, from huge databases. It generally employs an extensive range of computational techniques which include approaches such as statistical analysis, decision trees analysis, neural networks review, rule induction and refinement approach, as well as graphic visualization. Of the various mentioned methods, the classification aspect has an important role in decision making within businesses mainly as a result of the extensive applications when it comes to financial forecasting, detection of fraud, development of a marketing str ategy, credit scoring, to mention just but a few. The aim of developing credit scoring models is to assist financial institutions to detect good credit applicants who are more likely to honor their debt obligation. Often such systems are based on multiple variables including the applicant’s age, their credit limit, income levels, as well as marital status, among others. Conventionally, there are many distinct credit scoring models which have been developed by financial as well as researchers in a bid to unravel the mysteries behind classification problem. Such include linear discriminant analysis, logistic regression, multivariate adaptive regression splines, classification, as well as regression tree, case based reasoning, and of course the artificial neural networks. Normally, linear discriminant analysis, logistic regression, and artificial neural networks are utilized in construction of credit scoring models. LDA is amongst the earliest forms of credit scoring model and e njoy widespread usage across the globe. Nonetheless, its use has often been subjected to criticism based on its assumption of existence of a linear relationship between the input variables and the output variables. Sadly, this is an assumption that seldom holds, and is rather sensitive to deviations arising from assumption of multivariate normality (West, 2000). Like LDA, LR is also a rather common alternative employed in performance of credit scoring assessments. In essence, the LR model has stood out as the best

Media and Entertainment Essay Example for Free

Media and Entertainment Essay The importance and popularity of media is ever growing. Media has become indispensible in everyday life, be it personal life or business, trade or work. Conventional media like cinema, television, radio and print are modifying themselves to play their roles effectively in the current market. Technological innovations and discovery of new media like cable television, Direct To Home (DTH), Mobile Technology, Internet Podcasting and FM Radio Channels have created immense competition in the entertainment and media field. Video games and portable audio – video devices have intensified the competition. Entry of foreign TV broadcasts, 24*7 broadcasting and the exponential growth of new media call for impressive content creation for catering to every segment of the population. The escalating economic growth in India with a remarkable percentage of youth in the population who have high earning capacity and more disposable incomes and the upwardly mobile middleclass make the entertainment and media sector more promising and demanding. Profile of the current youth with lesser attention span and the easy availability of affordable entertainment have created the challenges of attracting and retaining audience and clients. Multiplex cultures, variety of entertainment choices available, profitability and potential of space-selling in media houses, embedded advertising, marriage of animation and visual technologies are all signs of the advanced state of development in media and entertainment. New Technologies and the high costs involved in production and distribution of media content have justified corporate entry into cinema production and ntertainment production. This has given â€Å"Industry Status† to this field. This paper recognises the status of entertainment and media as a powerful service sector and highlights the need for adopting unique content creation and marketing strategies for enriching and enhancing the experience of the audience and clients. Moreover, the paper identifies the potential of these services that could be exploited for the benefit of the customers as well as to promise high returns for the Investors and Media and Entertainment houses. Content Creation and Entertainment Quotient in the current Media Scenario Introduction: â€Å"And in my opinion, entertainment in its broadest sense has become a necessity rather than a luxury in the life†¦ † -Walt Disney The very purpose of human life boils down to fulfilling the humane needs which include both physical and psychological needs. Media and Entertainment is the field that caters to the psychological or cognitive needs of the media customers. The importance and popularity of media is ever growing. Media has become indispensible in everyday life, be it personal life or business, trade or work. The Media and Entertainment industry consists of the creation, aggregation and distribution of content, products and services, news and information, advertising and entertainment through various channels and platforms. Conventional media like cinema, television, radio and print are modifying themselves to play their roles effectively in the current market. Technological innovations and discovery of new media like cable television, Direct To Home (DTH), Mobile Technology, Internet Podcasting and FM Radio Channels have created immense competition in the entertainment and media field. Video games and portable audio – video devices have intensified the competition. Entry of foreign TV broadcasts, 24*7 broadcasting and the exponential growth of new media calls for impressive content creation for catering to every segment of the population. The Indian Entertainment and Media (EM) industry has outperformed the Indian economy and is one of the fastest growing sectors in India. However, the future of this industry depends largely on the growth of Indian Economy. The Indian Economy is growing at a fast rate, with increased personal income of people who are spending more on their entertainment and leisure activities. Media and Entertainment Customers: Media and entertainment customers have no inhibitions to switch over their sources of entertainment and information, if they feel that their current entertainment provider does not stand up to the mark. Winning customer confidence and support becomes all the more crucial for this industry which could create deeper impressions and have greater impact on the inerasable minds of the customers. Radio, Television, Internet, Print, Movie, Music, Novels and News Media should live up to the fantasy, expectations and requirements of the viewing, listening and reading masses, who seek these media to fulfil their individualistic needs, based on their specific lifestyles, backgrounds and mood swings. The escalating economic growth in India along with a remarkable percentage of youth in the population who have high earning capacity and more disposable incomes and the upwardly mobile middleclass make the entertainment and media industry more promising and the demand for entertainment is going to steadily see an upward trend. Profile of the current youth with lesser attention span and the easy availability of affordable entertainment have created the challenges of attracting and retaining audiences and clients. Success totally depends on how original, quick and entertaining the content offered by these media is comparatively less. In media and entertainment, only the content that provides the highest degree of gratification can win over the media customers. Media Content and Entertainment Quotient: In media production and publishing, content refers to information and experiences that may provide value for an end-user or audience. Content may be delivered via any medium such as the internet, television, audio CDs, cinema, newspapers and magazines as well as live events such as conferences, stage performances and interactive audio video platforms. â€Å"Content† is the word used to identify and quantify various formats and genres of information as manageable value-adding components of media. Entertainment Quotient is the degree of gratification the customers receive or experience through the content provided by Media. Better the quality of content provided, higher will be the degree of gratification experienced. Hence, media content and entertainment quotient are directly related to each other. Media Production and delivery technology potentially enhances the value of content by formatting, filtering and combining original sources of content for new audience with new contexts. Media must understand its responsibility to spread optimism and hope in all aspects of life, especially during times of natural disasters like floods, tsunami, earth-quakes or man-made disasters like terrorist attacks, economic meltdowns, political crisis or any such critical situation apart from its vital role in offering information, education and entertainment. It is very essential for media to realize that its content on such events are just not a focus on the problems, but on the possible ways for prohibition, prevention and rescue. The fact that media can and should make such shift is reflective of its evolution globally. Content provided by media should be of value, relevance and provide entertainment to the ultimate customers. Contemporary Role of Media and Entertainment: Media is changing from being an informer to being a companion. Right from children to elders, people of all ages and classes have something to look for in all the media. All have started looking at media, be it the television, radio, newspaper or the internet as a source of not only entertainment, but also as a source of knowledge and exposure. Media have got themselves into the roles of friend, philosopher and guide and recently as an activist. This being the status, there is a vital need for the highest quality of the content that are provided by these media to be at par with the expectations of all segments of audience and provide high entertainment quotient to them. In many areas, media content is already playing a very active role in providing prescriptions to consumers. From being just a provider of news, the media today is a source of knowledge and offers forums of interaction where consumers can seek advice on health, beauty, home care, decor, travel etc. All these play a major role for their life style changes, and hence we have a majority of the people following a commonly seen style and changed culture. The viewer becomes the consumer who modifies his or her life to go with the characters portrayed by them. Audio-visual medium do have a salutary impact on the knowledge, attitude and acceptance of the viewers. Media do influence people as much as home, neighbourhood, peers in school / college / office etc. The Media and Entertainment industry is moving from the well known status of Mass Media to Mass-personal Media. Future of Indian Media and Entertainment Industry: The FM radio sector was opened up for foreign investment with 20 percent FDI being allowed. As a result the radio sector is expanding rapidly with forecasted growth rates of 32 percent per annum. In the print media segment, 100 percent FDI is now allowed for non-news publications and 26 percent FDI is allowed for news publications. Internet advertising is expected to go up from one percent to three percent of the total Media and Entertainment revenues by 2014. Music and Gaming are expected to grow at 32 percent in the next five years. With multiplex culture, watching film has become a status symbol. Television is witnessing a steady in growth and is likely to go further in future. Indian Television market is likely to grow at an average annual rate of 16% to reach 46,922 crore rupees by 2012. The historical data and the current trend in media industry imply a definite surge of demand and healthier competition in the days to come. Exciting new developments in the technologies used in this industry are taking place. Animation, Multiplexes, new distribution channels and the use of Internet are redefining the entertainment industry. All these factors will favour further growth of this industry in India. India is poised to enter the period of immense growth in this industry. Strategies for Success in Media and Entertainment Industry: The Mantra for attracting and retaining audience for all media is â€Å"provide quality content and increase the entertainment quotient†. Updated, contemporary, relevant, creative and informative content can take the media a long way. This is the basis for establishing, surviving, growing and conquering in the dynamic media industry. Competition is high and tough. The sources available for entertainment and information are many and easily accessible. This being the status, â€Å"survival of the fittest, fastest and the most creative† is the lifeline of media content at present. The challenge for communicators and marketers is to create and identify opportunities that can make the content all the more impressive. Today more and more battles are not as much for market share as for a share of the consumers’ wallet. Media consumers are very vulnerable and prone to be poached by more innovative and consistent content providers. Media products, being intangible can have only cognitive and psychological impact on their consumer. Hence, it becomes more important to provide high quality content which is much better than the competitors’ and thus ensure high entertainment quotient, which is the ultimate aim of any entertainment content. This in turn will aid in attracting, maintaining and enhancing the audience for the particular media. Further, this will ensure the growth potential of the media. Media are not averse to content tie-ups to create media multiplier effect by increasing the touch points. Media observers agree that cross-media tie-ups have become a compulsion, rather than a choice. Thus, convergence of media has become indispensible and is the most plausible route for reaching out to more audience or end-users. Mobile telephones, 3G wireless services, DTH (Direct To Home television), HDTV (High-Definition Television) and the Web, all require content to be converted to multiple formats in order to be offered to a multitude of consumers from various national, cultural, economic and social backgrounds. Media companies agree that tie-ups are not a cost-saving mechanism, rather, it is more about expanding the visibility and pooling the strengths of the two mediums. The content synergy assures prospective audience. There has also been a change in the mindset of publications, be it in print or internet or television. They have realized the importance of providing news and information to the audience, without worrying about the source. Earlier, media houses would stress exclusive reportage. Now, they are willing to give due credit to the source publication as well as the journalist. This is a welcome transition, since it is an optimistic way to reach out to the dedicated and loyal audience who seek out entertainment and information only from certain specific media which they prefer. Stereotyped, mundane and pessimistic content are likely to reduce the entertainment quotient apart from having negative impact on the audience. Ultimately, customers carry along only experiences and memories and satisfaction along with them when they make use of any media for entertainment or information. Only carefully crafted content can enhance these experiences, satisfaction levels and entertainment quotient of media consumers. Conventional cinema and television media had been providing slow paced, socially relevant content to target audience comprising of all economic strata. The amounts of money and marketing involved were small and the industry had been more of monopolistic. The scenario now is entirely different with resurgence of widescreen, stereo, surround sound and digital cinema becoming better and affordable by all. Currently, big production budgets and expensive equipments are being used as the recipe for creating quality entertainment, capable of reaching millions of audience. Especially in India, the entry of Hollywood films has created intense competitions and also has enhanced and diversified the expectations of the local viewers. Dubbing and releasing of Hollywood and other foreign movies in vernacular languages has intensified the entertainment quotient sought by the consumers. The degree of challenges in newer technology adoption, costs and risks involved are higher as far as cinema and television are concerned. Television content production venture is top venture in the media world.

Meditation In Zen Buddhism Philosophy Essay

Meditation In Zen Buddhism Philosophy Essay Meditation is the foundation of Zen Buddhism. Zen literally means to meditate. Meditation, in Zen, is the path and the goal. The goal is to meditate. Like all religions, Zen Buddhism has split into sections. Zen has two schools of thought, the gradual and the sudden approach to enlightenment. In the gradual school, there is only one way to practice Zen meditation, which is seated meditation, called zazen. Zazen can be performed in several different ways, but the positions have no spiritual significance. The positions are mainly to create comfort, stability, and ability to breathe through the diaphragm properly. The sudden school believes enlightenment could potentially occur instantly. They use koans, mondos, and turning phrases to help the practitioner gain more insight, and hopefully be enlightened. Koans, mondos, and turning phrases are irrational dialogues or statements that practitioners contemplate upon. The main topics to point out when discussing meditation in Zen Buddhism ar e the goals of their meditation, the gradual school of thought, and the sudden school of thought. In Zen, the path of meditation is the goal. It is similar to riding your bicycle just to ride your bicycle. Through mediation, Zen Buddhists do not attempt to do anything, but to be in the moment. The Vietnamese Zen teacher, Thich Nhat Hanh, says, We practice so that each moment of our life becomes real life. There is no goal in Zen, but to focus on ones being, moment by moment. While practicing meditation, one may also find other benefits, like better health and a more relaxed state of my mind. Unlike many sects of Buddhism, as well as many other religions, Zen Buddhists do not have scriptures to which they should study, but they may do so if they choose. Zen Buddhists focus primarily on one simple act, which is meditation. They believe that achievement of the Buddhahood comes from silence. Zen has two popular sections, gradual and sudden. They both are means to enlightenment, but have two different points of view. In the gradual school of Zen, there is only one technique of meditation, which is called zazen. Zazen literally means sitting meditation. Zazens motto is: To be a Buddha is to sit like a Buddha. That is, while sitting, sit completely. Be aware of the stillness of everything while enjoying not having to do anything but be in the moment. Although there are no doctrines or disciplines in Zen, there are many instructions for meditation postures. In Zen culture, there was less of a difference between body, breath, and mind than in the west. Zen practitioners believe if one aligns their spine correctly, fold their legs properly, sit properly, and keep still; they can achieve stillness of the mind. Much of the stillness of the mind in Zen is believed to be achieved through the correct posture of the body. Many of the Zen postures come from ancient Indian yogic positions developed to increase alignment and awareness. Although they come from yogic postures, they have no divine meaning them; they are only intended to increase comfort, stability, and the ability to breathe well. In Zen, it is believed that awakening must penetrate every cell of the body, so they must engage the body as well as the mind when meditating. Zazen is typically done in one way with several variations. The most effective way of seated meditation is done is with ones legs crossed and spine aligned straight up and curved, giving a pyramid shape to ones posture. It is usually done on the floor, with a soft mat and pillow to sit on to raise the body a little so that ones knees can touch the ground. With ones knees touching the ground, it creates three points of contact with the ground to give the practitioner a sturdy base. The easiest form of zazen is the Burmese position. In the Burmese position, one has their legs crossed, and their feet flat on the floor. In this position it is very easy to keep ones back straight because putting ones feet on the floor forces the practitioner to keep his back curved, which is an essential part of zazen. Two other positions are the half lotus and the full lotus. Both positions are very similar, but the half lotus requires less flexibility, and is easier for most people. To perform the half lotus, one foot placed over the opposite thigh, and the other foot is placed under the opposite leg. The full lotus position is when both legs are put on both thighs. This position is more recommended because it gives the practitioner much more balance. There are also two other zazen positions which are commonly used. The first position is the sieza position. The sieza position is kneeling, with your buttocks on both feet. You can sit on either a pillow, or your bare legs. You can also use a sieza bench to kneel on. The second position is the chair position. The bench keeps ones back straight, and takes the weight off of ones feet. The other position is to simply sit on a chair with ones feet on the floor, arching the back. It is important to keep ones back straight while meditating so that one can breathe with the diaphragm properly. A good sitting posture as well as good hand position allows the body to give uninhibited deep breaths. While doing Zen meditation, one should use the Dhyani mudra hand position. The Dhyani mudra is a way to position ones hands so that they can take deep breaths from their diaphragm. To do so, the practitioner will place both hands on top of one another, with their palms facing up. Their knuckles should be on top of one another as well, with their thumbs touching gently together. Breathing through the diaphragm creates deep, slow breaths, which is quite useful when practicing zazen. Breathing is not only useful while meditating, but it is useful in all aspects of our health. Andrew Weil M.D., an author and physician said, Improper breathing is a common cause of ill health. If I had to limit my advice on healthier living to just one tip, it would be simply to learn how to breathe correctly. Theres no single more powerful or simpler daily practice to further your health and well-being than breath-work. ~ Andrew Weil, M.D. The sudden school of Zen, which believes in sudden enlightenment, has koans as a focal point of meditation. In The Complete Idiots Guide to Buddhism, Gary Gach says that koans are seemingly illogical riddles, like Two hands come together in a clap. What is the sound of one hand? A koan is not a riddle. It doesnt call for a solution (its not a math puzzle with an equation waiting in an answer book); rather, it is a personal breakthrough with a flash of enlightenment. In other words, it is a statement or conversation that cannot be understood by rational thinking; it can only be understood by intuition. Zen Buddhists believe that scriptures will lead scholars to misinterpretations of the original meanings, which is why Zen masters made Koans. Koans go beyond words. They attempt to go beyond the boundaries of intellect and language, and find awakening or enlightenment. Zen master Hakuin, author of the koan, What is the sound of one hand? has said, Whats true meditation? Its to make it all coughing, swallowing, gestures, motion, stillness, words, action, good and evil, success and shame, win and lose, right and wrong into one single koan. Although Zen Buddhists are not against words, they try to limit the amount of description to leave the interpreting to the practitioner who is attempting to gain insight. The primary beginning of using koans in Zen Buddhism originated from Hui Neng, a poor man who gathered and sold firewood for a living. He achieved enlightenment suddenly while he overheard a man reciting the Diamond Sutra, a scripture on emptiness and wisdom which requires great insight to understand. When he overheard the man say, Awaken your mind without fixing it anywhere, he was enlightened on the spot. Koans are meant to be contemplated until they are realized. While one meditates is the optimal time to think about them, but they can also be taken home to contemplate. According to The Complete Idiots Guide to Buddhism, there are about 400 indexed koans and about 1700 in all. There are so many koans because they deal with particular parts of the Way of enlightenment. Many of the koans, such as Hakuins koan, What is the sound of one hand? are designed to take the practitioner past the normal self into Buddha mind. There are also koan related Zen dialogues called mondos. Mondos are question-and-answer banter between people. They are similar to koans because they have the same non-sense questions and statements. An example of a mondo is in the Milindapanha, which reads, King Milinda said to learned monk Nagasena, Im going to ask you a question. Can you answer it? Nagasena replied, Please, ask your question. The King: Ive already asked. Nagasena: Ive already answered. The King: What did you answer? Nagasena: What did you ask? The King: I asked nothing. Nagasena: I answered nothing Also similar to koans and mondos, the sudden school of Zen also used turning phrases to help promote enlightenment and understanding. Examples of a turning phrases are, Not one, not two, Chop wood: carry water, and Form is emptiness; emptiness is form. These are all mottos that are used to help the practitioner gain more insight, and hopefully find sudden enlightenment. Being the foundation of Zen Buddhism, meditation is the main aspect of the religion. Zen essentially is meditation. In Zen, the path is the goal. It is like riding your bicycle simply to ride your bicycle. Zen Buddhism has split into two schools of thought, the gradual and the sudden approach to enlightenment. In the gradual school, there is only one way to practice Zen meditation, which is seated meditation, called zazen. Zazen can be performed in several different ways, but the positions have no significance other than comfort and stability. Breathing is an important part of meditation as well. The sudden school believes enlightenment could potentially occur instantly. They use koans, mondos, and turning phrases to help the practitioner gain more insight, and hopefully be enlightened. Koans, mondos, and turning phrases are irrational dialogues or statements that practitioners contemplate upon. The main topics to point out when discussing meditation in Zen Buddhism are the goals of their meditation, the gradual school of thought, and the sudden school of thought. Gach, Gary. The Complete Idiots Guide to Buddhism. 3rd. New York City, New York: Alpha Books, 2009. 183-200. Print. Saint-Hilaire, J.Barthelemy. The Buddha and His Religion. 1st edition. London: New York E.P. Dutton and Company, 1914. 267-87. Print. Zazen. DharmaRain.org. Dharma Rain Zen Center, 2003. Web. 20 Sep 2010. . Zazen Posture. DharmaRain.org. Dharma Rain Zen Center, 2003. Web. 20 Sep 2010. . Zazen breathing techniques. DharmaRain.org. Dharma Rain Zen Center, 2003. Web. 20 Sep 2010. . Zen Meditation Instructions. mro.org. Mountains and Rivers Order, 2010. Web. 20 Sep 2010. . Phelan, Josho Pat. Zazen Posture. intrex.net. Josho Pat Phelan, 1997. Web. 20 Sep 2010. . About Zen Meditation. Zazen.rutgers.edu. N.P., 04/21/2010. Web. 20 Sep 2010. . Phillips, Fred. A Primer on Zazen. omcl.ogi.edu. Fred Phillips, 1998. Web. 20 Sep 2010. . Breathing and Medicine. oxygengenesis.org. Oxygen Genesis Institute, 2003. Web. 20 Sep 2010. .

Low Participation Rates amongst Latino Parents in Education and Metho

One of the most crucial topics in education is the involvement of parents in their child’s school as well as their education. For the past few decades research has been conducted about the involvement of parents in their community schools as well as the influence that is has. However, it has been noted that it is within minority communities and families where there is the least amount of involvement in their child’s school and education, more so in Latino communities. Although the amount of involvement does not necessarily reflect the parents concern of the child’s academic performance, educators have proclaimed that parental involvement does in fact help the student perform academically better: â€Å"Various studies indicate that parental involvement is salient in determining how well children do in school at both the elementary and secondary school levels† (Christian et. al., 1998). Yet, it has come to many educational leaders attention that there has b een a steady decline in parental involvement across the country and Latino and other minority communities seem to have the lowest number of participation in their school. Many researchers have investigated and still do to find the cause of why there is a lack of parents involved in school within these minority communities. â€Å"Parental involvement has become of the centerpieces of educational dialogue among educators, parents, and political leaders. The presence of more parents in the workforce, the fast pace of modern society as a while and the declining role of the family have all been reasons that some social-scientist have pointed to explain an apparent decline in parental involvement in education†(Coleman & Hoffer, 1987). This is one of the growing believed reasons in why there ... ...viting parents no matter the gender, class, or race to become involved in their school. Martinez-Cosio’s case in her article is a perfect example of what occurs daily to parents whom try to get involved, more so Latinos. However, this is not always the case. Researchers are digging deeper into the more emotional aspect of why Latino parents tend to lack in parental involvement in the schools. â€Å"The women felt that the school was an extension of their home, and that the teachers served as surrogate mothers† (Ramirez, 2003). Latino women see school as another home for their child as well as see the teachers as another mother to their child; therefore, it is easy to conclude that mothers do not participate in their child’s school because they believe that the â€Å"surrogate mothers† take care of everything involved within the school while they take care of home issues.

11 Compare And Contrast Different Organisational Essay

Organizational structures Organizational structure is a system used to define a hierarchy within an organization. It identifies each job, its function and where it reports to within the organization. (Lucy Friend, 2009) There are several organizational structures; however, the type of structure in an organization depends on aim, size of the business, and industry. Carefully chosen structures will improve the communication throughout the organization. Types of Organizational Structures Functional Structure Employees within the functional divisions of an organization tend to perform a specialized set of tasks, for instance the engineering department would be staffed only with software engineers. (Sutton, 2012) Matrix Structures Matrix Structure is an organizational structure in which workers have to report to more than one party, as having two or three supervisors at the same time. For example, the workers working at factories have to report to different managers including production managers and marketing managers and sometimes to project managers if a separate project is going on. Divisional Structure The divisional structure groups each organizational function into divisions. Each division within a divisional structure contains all the necessary resources and functions within it. Organizational culture Organizational culture is an idea in the field of Organizational studies and management, which describes the psychology, attitudes, experiences, beliefs, and values of an organization. It can be defined as the specific collection  of values and norms that are shared by people and groups in an organization and that control the way they interact with each other and with stakeholders outside the organization. This definition continues to explain organizational values also known as â€Å"beliefs and ideas about what kinds of goals members of an organization should pursue and ideas about the appropriate kinds or standards of behaviour organizational members should use to achieve these goals. (Cheng, 1995). Types of organizational culture: Power Culture In the organizations, where power culture is used the authorization to make decisions are only given to few employees. Those employees are the ones who enjoy the benefits at the workplace also have to delegate their power to the other employees. In such organizations, employees have no other option but to follow the managers or supervisors instructions. Furthermore, employees cannot give their view and ideas and this leads to de-motivated labours and finally labours turn over in the organization increases. (Mullins, 2005) Role Culture This is a culture where every staff is assign with roles and responsibilities according to the specialized area, qualification, and interest of the employee in order to get the best out of the employee. This helps the organization to improve their productivity, as employees are good at their job. Today role culture is very common in organizations and it is very suitable for large organizations. (Mullins, 2005) Task Culture In Task Culture Organization forms a group in order to achieve the targets or to solve a specific problem. The organization that practices this culture put together four to five employees in a group who are specialized in similar areas also sharing similar interests. The common goal of each member is to contribute as many ideas as possible to complete the task in an effective way. For example, a company can use team culture in a period where the company is losing market share to identify the reasons behind and to improve whatever is wrong. 1.2 Explain how the relationship between organisation’s structure and culture can impact on the performance of the business The organizational structure and the organizational culture have the relationship to each other and they are the backbone of the organization. The both organization can affect progress of the organization. It can bring the stability and social system in the organization. . In organization having culture and structure strange there will be working environment also provides appropriate standards of working environment. The organization has different policies rules and regulations that how to communicate with the employee. The organization also shows about the responsibilities that who will report to whom mean who will be responsible to whom majority in this kind of organization tasks a good decision foe the company. Culture and structure has also some drawbacks on the business progress. If the organization culture is too much complex then in the organization decision will be very slow and also there will be centralized decision making in which the lower level employee’s will not be entertained. Organizational framework and way of lifestyle can impact progress of organization in the precious and in the adverse way. In the precious way it distinguish the organization to the one, which don’t have a way of lifestyle and framework. It explains the restriction of the firm (Bond et al. 1996). It provides a feeling of certificate among the employees to know each other for the success and success of goals. It can carry balance and team system in the organization. In any organization having way of lifestyle and framework unusual there will be workplace also provides appropriate requirements of workplace. 1.3 Discuss the factors which Influence individual behaviour at work Individual behaviour explain why a person behaves and reacts in response to  different situation therefore in order to get a better understanding about the behaviour, organizations have to be well aware of the main factors which affects individual behaviour at work. (Balmer, Baum, 1993) There are many terms and factors, which influence the behaviour. They are demographic factors, Perception, Abilities and skills, Attitude, and Personality. Demographic factors Demographic factors are a population of the quantifiable statistics. Demographics are also used to identify the study of quantifiable subsets within a given population, which characterize that population at a specific point in time. It is mostly used in public opinion polling and the marketing. It includes the gender, age, and ethnicity, knowledge of the languages, disabilities, mobility, home ownership employment status, and even the location. Perception The perception is the cognitive process that is meant for the interpreting the environmental stimuli in a different ways. A lot of the factors influence the perception of the individual behaviours. The manager plays the important roles in the study of the perception. It is very essential for the managers to make the favourable environment so that employees perceive them in the favourable ways. Abilities and skills Ability and the skills were highly influenced by the individual’s behaviours and the performance. The ability is the capacity of an individual to do something and the skills is defined as the ability to act in a way that allows a person to perform well. The individual can perform well in the organization if his abilities and the skills are bringing together in his job description. Attitude The attitudes can be defined as a tendency to respond the favourably or unfavourably to the certain objects, persons or situations. The formation of attitude is influenced by factors such as family, culture, society, peers  and organizational factors. The organization need to study the variables information that is related to their jobs so they can create the work environment in a favourable way so the employees give their best efforts to perform best in the organization. Attitudes are either positive or negative. The employees can perform best in the organization if they form a positive attitude. (Mullins, 2001) Personality The personality is the study of the characteristics and distinctive traits of an individuals and the inter-reaction between them and the way in which a person responds and adjusts to other people situations. The heredity, family, society, culture and the situation are influenced by the personality.

Cocagne’s Soupe a L’oignon

Cocagne’s Soupe a L’oignon Cocagne’s Soupe a L’oignon Cocagnes Soupe a Loignon is usually served with cheese sandwiches preferably grilled and a roasted cippolini at the center of the soup with a poached egg placed at the center. In Canada the soup is in served in the province of Newfoundland Labrador. Vegetable antipasto is in most cases composed of eggplant, olive tomatoes, marinated artichokes and buffalo mozzarella. This appetizer is from the province of Ontario in Canada. Soupe a Loignon Gratinee this is the slow cooked French soup composed of butter and oil preceded by slow simmering to create a rich taste. This appetizer is in the province of Quebec in Canada. Wild mushroom soup is mostly prominent in the province of Toronto in Canada. It is mainly composed of truffle and chives in the absence of butter or cream. Pizza fondue is the delicious variation from the theme of fondue and is in most cases served with cubes of bread, cooked tortellini and assorted vegetables. Pizza fondue is in some cases served with cured Italian meats. This dish is mostly popular in the Newfoundland Labrador in Canada. Josees Spaghetti with tuna and sun dried tomatoes is the dish which is a favorite of many and is made from sun dried tomato paste among other ingredients. It is common in Newfoundland Labrador although it is also present in Quebec province of Canada. Mariposa farm duck is prepared from a number of ingredients which are dates, the leg of a duck, wild rice pilaf squashed among others. It is mostly prominent in the province of Ontario in Canada. Eggs en cocotte attribute its name to the dish which is made up of eggs cooked normally referred to as ramekins and usually take the appearance of souffl dishes spacious enough for the baking of an egg. This dish is common in the province of Quebec in Canada. Canoe lobster clubhouse most recipes of this dish state that it is prepared from bacon preferably Canadian, smoked cheddar, mayonnaise and Bibb lettuce. This meal is more prominent in the province of Toronto in Canada. Roasted Alberta lamb prepared from a lamb it also has garlic which is roasted and risotto caraway yoghurt as the other ingredients. It is also common in the province of Toronto in Canada. Grilled Provini calfs liver the ingredients for this dish is bacon preferably smoked, Alliston spuds, and apple gastrique. This dish is mostly found in Toronto in Canada. Charlotte malakoff aux fraises this cake which can also be prepared from raspberries is completely engulfed in lady fingers and can be served with strawberry sauce. It is popular in the province of Newfoundland in Canada. Petit pots de crme chocolat this pudding which has a silky texture is served cold with sugar cookies so as to alter the fancy pudding into something like a dinner party fare. This dish is popular in the province of Newfoundland Labrador in Canada. Strawberry coulis some recipes prefer the addition of strawberry so as to establish an increased flavor boost. This dessert is most common in the province of Newfoundland in Canada. MAPLE syrup iced cream this syrup is considered to represent something between ice cream and sorbet. It is considered the desert with the least fat content and one of the easiest to prepare. This desert is more common in the province of Newfoundland in Canada. Recipe COCAGNES SOUPE A LOIGNON The ingredients required are: 8 onions, 8 big cippolini onions, 8 French shallots, 2 tablespoon of olive oil, 6 tablespoon of organic soy sauce,8 tablespoon of red wine, 2 branches of thyme, 2 liters of duck stock 2 bay leaves, white pepper, 1 lb of pikauba cheese and 8 poached eggs. The pikauba cheese can be substituted with aged cheddar. The poached eggs should be kept in cold water until the time to serve the hot soup has been reached. All the onions are peeled, the red onions are chopped and the shallots are finely sliced while the cippolinis are used as a whole. The oil is heated in a large pot over average heat and the sliced onions are added, these onions are cooked until they start to become brown. This usually takes approximately 30 minutes and stirring is usually done simultaneously. The oven is preheated at a temperature of about 190 degrees Celsius and the cippolinis are placed in small fry pan, oiled, with a few drops of water and they are roasted until they can be considered tender, approximately 30 minutes. The pan containing the caramelized onions is deglazed on the stove and the red wine and the soy sauce added on top. These contents are then stirred in the garlic flower, the thyme the bay leaves and lastly the stock. Salt and pepper can then be used for seasoning and further cooking is resumed for an estimated 15 minutes. 8 grilled sandwiches containing cheese are prepared for serving and the soup is placed in 8 bowls and the roasted cippolini is placed in the midst with the poached egg topping. The soup can be served immediately. PIZZA FONDUE The ingredients for preparing this dish are: 12 ounces of grated emmental cheese, 12 ounces of grated gruyere cheese, 3 tablespoons of cornstarch, 2 cloves of garlic,2 cups of Italian diced tomatoes, a cup of parmesan cheese, grated, 3 loaves of Italian bread, mushrooms, broccoli or any other assorted vegetables, pepper, oregano and salt. The gruyere, emmental and the cornstarch are tossed in a big bowl. The diced tomatoes and the minced garlic are heated in the fondue pot over average heat. At the time the tomatoe mixture starts to boil, the cheese mixture is added while stirring is continued preferably with a woden spoon in a movement which mimics the figure eight. When the combination of the mixture is complete and the cheese begins to bubble, pepper, salt and oregano are used for seasoning and these contents are stirred in the parmesan and later transferred to a table top. The pizza fondue is served with assorted vegetables, bread cubes and Italian meats. STRAWBERRY COULIS The ingredients for preparing 300ml of strawberry coulis are: 2 tablespoons of fruit sugar, 2 cups of strawberries, a tablespoon of lemon juice preferably fresh, and a tablespoon of kirsch. The fresh strawberries are cut into tiny pieces and then placed in a bowl. Sugar and lemon juice, is sprinkled over these pieces and they are refrigerated overnight. The fruit is pureed in the bowl using a blender until it is smooth. The coulis is strained and whisked in the kirsch.

What Is the National Letter of Intent for NCAA

What Is the National Letter of Intent for NCAA SAT / ACT Prep Online Guides and Tips If you’re a big fan of college sports, you may have seen a news conference on ESPN where a highly recruited high school athlete announces what college he is going to attend (usually in a dramatic way), and then he signs a piece of paper. That piece of paper is his National Letter of Intent; he is now legally bound to attend that college and the recruiting process is officially over. I remember the day I signed my National Letter of Intent to attend Stanford. I don’t think my mom has ever been as proud, and it’s very likely I won’t ever make her that proud again. Receiving and signing a National Letter of Intent is your reward for years of hard work and signifies the culmination of your college search. In this article, I will explain what the National Letter of Intent is, why it exists, and its terms. What Is the National Letter of Intent? The NLI is a binding agreement between a prospective student-athlete and an NLI member institution to enroll at a school in exchange for athletic aid. There are 650 NCAA Division I and II colleges that participate in the NLI program. Terms of the Agreement By signing the NLI, a prospective student-athlete agrees to attend the institution full-time for one academic year (two semesters or three quarters). The institution agrees to provide athletic aid for one full academic year. Athletic scholarships can be renewed every year, but you only have to sign the NLI once. The coach will tell you how much aid you’re being offered before you receive the NLI. The NLI will be accompanied by an athletic aid award letter that tells you the amount of aid you’re receiving. Award letters are the responsibility of the specific institution. Since 2012, schools have been able to provide multi-year scholarships (for 2, 3, or 4 years). However, most schools provide scholarships that are renewable annually. Generally, as long as you’re participating and stay in good academic standing, your scholarship will be renewed. Sometimes, if there’s additional athletic aid available, your scholarship will be increased. Penalty for Not Fulfilling the Agreement If you don't enroll in the school, you can't compete for one academic year at the next NLI institution you attend, and you lose a year of eligibility. Purpose of the NLI The purpose of the NLI is to have a written agreement that you will receive athletics aid in exchange for enrollment, provided you are admitted to the school and eligible to compete. Also, signing a National Letter of Intent signifies the end of the recruiting process. Once you sign the NLI, you can’t be recruited by other schools. If another school tries to recruit you, you have to notify them that you’ve signed your NLI. These Princeton athletes didn't have to sign an NLI Example of a National Letter of Intent It wasn't easy, but I did some digging on the internet, and I found an actual National Letter of Intent for you to check out. This NLI was from a few years ago and some of the signing deadlines have changed since then. Now, you must sign your NLI within 7 days of it being issued to you, and the NLI must be filed by the conference within 14 days. How Does a College Process the National Letter of Intent? First, the college issues an NLI and an offer of athletics aid to the prospective student-athlete. The student-athlete signs two copies. Also, a guardian must sign the NLI if the student-athlete is less than 21 years of age. Then, the student-athlete will return one copy and keep one for her records. The NLI must be signed within 7 days of the date it was issued, but the 7 day deadline will be less if there are fewer than 7 days left in the signing period. Or, the NLI must be signed by 7 days after the initial signing date if it's issued before the initial signing date. The college then verifies the required information and sends it to its conference office to be validated. The NLI must be filed by the conference within 14 days of the final signature. The NLI process is completely independent of the college admissions process. Typically, a school won't issue an NLI and offer of athletics aid until after a student-athlete has been admitted to the institution. There are some exceptions and cases where a school has to rescind an acceptance after an NLI has been signed due to a failing grade or disciplinary issue, but most often signing the NLI is the last step in a student-athlete's college selection process. NLI Signing Dates Here are the NLI signing dates for the upcoming year. Generally, these dates stay roughly the same from year to year. NLI Signing Dates for Prospective Student-Athletes Signing 2015-2016 and Enrolling 2016-2017 Sport(s) Initial Signing Date Final Signing Date Basketball (Early Period) November 11, 2015 November 18, 2015 Basketball (Regular Period) April 13, 2016 Division I: May 18, 2016 Division II: August 1, 2016 Football (Midyear JC Transfer) December 16, 2015 January 15, 2016 Football (Regular Period) February 3, 2016 April 1, 2016 Soccer and Men's Water Polo February 3, 2016 August 1, 2016 All Other Sports (Early Period November 11, 2015 November 18, 2015 All Other Sports (Regular Period) April 13, 2016 August 1, 2016 The initial signing dates are the first dates you're able to sign an NLI in a signing period and the final dates are the deadlines by when you must sign the NLI in that period. If you don't sign early, you can always sign in the regular period. Most coaches try to sign their top recruits in the early period because they don't want to lose them to other schools. In the regular period, they'll try to fill the rest of their recruiting classes with late finds, student-athletes they were previously unsure about, or top recruits who didn't want to commit in the early signing period. Football, soocer, and men's water polo don't have early signing periods because they're fall sports, and coaches are busy with their competitive seasons when the other sports have their early signing periods. Schools will often make admissions decisions sooner for athletic recruits so they can sign in the early period (or in the beginning of the regular period), but sometimes an athlete will have to apply to a college "early decision" or "early action" if he wants to sign early. Notable NLI Rules If you are under 21, a parent or guardian must sign the NLI. Athletic aid award letters have their own rules and the institution determines if you need a guardian signature. The NLI must be accompanied by an athletics aid award letter. If you are not receiving an athletics scholarship, you can't sign an NLI. The coach can't be off-campus to give you your NLI or be there when you sign. You are still bound to enroll in a school if there is a coaching change. Typical Reasons You'll Be Released From Your NLI While the NLI is legally-binding, there are situations in which you'll be granted a release from your NLI. Here are the most common situations in which you'll be released from your NLI and free to enroll in a different school. 1. You are not admitted into the university- If you don't get accepted by the university, you won't be receiving your scholarship. However, typically, the NLI will only be issued by the school after you gain admission. 2. You are determined to be ineligible by the NCAA Eligibility Center- All NCAA athletes must be certified by the eligibility center to participate in NCAA sports. A student-athlete can be deemed ineligible if he doesn't meet minimum GPA or SAT/ACT requirements. Or, he can be deemed ineligible if he has violated amateurism rules. 3. One-year absence- If you sign an NLI and do not attend any school for one year, you would then be allowed to attend another university if you file for a release with that school’s conference office. Your athletic department at the school you will be attending can help you with that process. 4. Joining the military or doing a church mission- If you join the military or go on a church mission for 12 months or more after signing an NLI, you'll be allowed to sign with another school without penalty. 5. Discontinued sport- If the school cuts the program for the sport you signed for after you have signed, you'll be allowed to sign with another school without penalty. 6. Recruiting rules violations- If it is determined there were recruiting rules violations after you have signed an NLI, you will have the choice to continue with your NLI or get a release once you have been reinstated. This process will be handled by the athletic department of your university. Finally, if there's an extenuating circumstance or compelling reason why you want a release from your NLI, you can fill out an NLI release request form on www.national-letter.org . If you join the military, you can be released from your NLI. Final Advice Don't procrastinate in signing your NLI. Generally, you'll only have 7 days from the date it's issued. All you have to do is sign it, get a guardian to sign it, and return it. However, don't stress the NLI. If you receive an NLI, you've done the hard part. You've been offered an athletics scholarship. The college will walk you through the process, if necessary. The school wants you. That's why you were offered a scholarship. Make sure you're registered with the NCAA Eligibility Center. Not only do you need to be certified as eligible before you can participate in NCAA sports, but also you need to register before you can take official campus visits during your recruiting process. Most importantly, focus on your academics. Regardless of how gifted you are athletically, you need to be admitted to college academically. Even after you sign your NLI and you've been accepted by the college, you want to make sure that you finish your senior year strong to ensure you'll be eligible to compete and so that there's no chance you'll have your acceptance rescinded. What's Next? Make sure you know the SAT and ACT scores you need to compete in NCAA sports. Also, learn what you have to do to build the most versatile college application. Finally, review this article on the college athletic recruiting process. Want to improve your SAT score by 160 points or your ACT score by 4 points?We've written a guide for each test about the top 5 strategies you must be using to have a shot at improving your score. Download it for free now:

Free Essays on Robin Of Sherwood

The first story I read about Robin Hood was â€Å"Tuck, Much, and little John†. This story was about Robin and his outcasts including Tuck and Much as most of his other stories were about. But this story was about Robin, Tuck and Much in search of a man that could teach them how to wrestle. One day the three of them went fishing and they caught a fish that could feed them and all the outcasts. Little John had asked them for the fish and Robin said that he would have to knock Tuck off of the log and the first to fall in the river would get the fish. Little John beat friar Tuck and he also beat Much after he challenged him out of anger. Robin angrily pointed an arrow at Little John’s chest before Little John stated that he was only looking for a meal and that he wanted Robin to shoot him because he had nothing to live for. Robin did not shoot him and after talking to Little John made a deal that if Little John taught them to wrestle they would rebuild the house that the sheriff burnt down, the house Little John once lived in. The Second story I read was â€Å"The Silver Arrow†. It was about the Sheriff trying to yet again kill Robin Hood of Sherwood. He tried to lure Robin into a contest where the Sheriff knew Robin would be winner. It was a contest of the best Archer. The prize was 100 pounds and a Silver arrow. Robin wanted to join as much as it may danger his life and he did. Robin was victorious and he knew it would be hard to escape once he won but he had a plan. He had troops of outcasts ready to fight and although he won the battle and the contest he lost some men. Much retrieved the prized and brought them to Robin. The third story I read was â€Å"The Sheriffs Revenge†. This story was about The Sheriff trying to kidnap Robin’s son Martin Hood. When he succeeded in kidnapping little Martin Hood, Marion thought of a plan to save him without Robin Hood getting killed. She would pretend that she was going to turn Robin i... Free Essays on Robin Of Sherwood Free Essays on Robin Of Sherwood The first story I read about Robin Hood was â€Å"Tuck, Much, and little John†. This story was about Robin and his outcasts including Tuck and Much as most of his other stories were about. But this story was about Robin, Tuck and Much in search of a man that could teach them how to wrestle. One day the three of them went fishing and they caught a fish that could feed them and all the outcasts. Little John had asked them for the fish and Robin said that he would have to knock Tuck off of the log and the first to fall in the river would get the fish. Little John beat friar Tuck and he also beat Much after he challenged him out of anger. Robin angrily pointed an arrow at Little John’s chest before Little John stated that he was only looking for a meal and that he wanted Robin to shoot him because he had nothing to live for. Robin did not shoot him and after talking to Little John made a deal that if Little John taught them to wrestle they would rebuild the house that the sheriff burnt down, the house Little John once lived in. The Second story I read was â€Å"The Silver Arrow†. It was about the Sheriff trying to yet again kill Robin Hood of Sherwood. He tried to lure Robin into a contest where the Sheriff knew Robin would be winner. It was a contest of the best Archer. The prize was 100 pounds and a Silver arrow. Robin wanted to join as much as it may danger his life and he did. Robin was victorious and he knew it would be hard to escape once he won but he had a plan. He had troops of outcasts ready to fight and although he won the battle and the contest he lost some men. Much retrieved the prized and brought them to Robin. The third story I read was â€Å"The Sheriffs Revenge†. This story was about The Sheriff trying to kidnap Robin’s son Martin Hood. When he succeeded in kidnapping little Martin Hood, Marion thought of a plan to save him without Robin Hood getting killed. She would pretend that she was going to turn Robin i...

Foundational to the Christian faith is the belief that mankind is Essay

Foundational to the Christian faith is the belief that mankind is created in the image of God - Essay Example As such, the following analysis will seek to engage the reader with the important and fundamental onus that this understanding places upon the believer; as well as a discussion and analysis of several of the texts within the Bible that confirm the importance of this â€Å"image† connection. Although a literal interpretation of the texts pertaining to mankind (humankind) being created within he image of God lends one to believe that we look and are formed literally similar to our Creator, such an approach only captures part of the meaning that can necessarily be implied. Moreover, the first reference of making mankind in the â€Å"image† of God is found in Genesis 1:26 where God staes on the final day of creation, â€Å"Let us make man in our image, in our likeness†. This dual reference to image and likeness are important; although they may seem rather complimentary at first glance. The reason behind this is that the dual reference both implies a physical and the potential for a spiritual likeness. Whereas Biblical scholars have long debated whether or not a type of original sin or tabula rasa exists within the spiritual soul of mankind, seeking to define this is only part of understanding what the texts relating to image ultimately portend. As such, it is the understanding of this author that the pervasive discussion of image and thelinkages between human and devine that are effected both in the Old and the New Testament show a unique layer of importance being bestowed upon the level of understanding that the believer is able to integrate with this reality of similarity. Though it might be tempting, being created within the mere image of God is not enough in and of itself to allow the believer to assume an air of neither infallibility nor perfection. However, in helping to denote this comparison to an even more profound degree, the New Testament book of Hebrews chapter 4:15 states: â€Å"For we do not have a high priest who is unable to em pathize with our weaknesses, but we have one who has been tempted in every way, just as we are – yet he did not sin†. This of course helps to make the New Testament teachings concerning the path of righteousness that Christ laid out for his followers as even more pertinent and even more salient. Although true that mankind is created in the physical likeness of the Creator, he is also endowed with a unique spiritual ability to develop the relationship with the Father; just as His Son did during his ministry on Earth. The necessity for all of this is manifestly evident with regards to the field of special education. Due to the fact that there exists a clear and determinant relationship between the teacher and the student, similar to the relationship that existed between Christ and his disciples during His ministry on earth, it is necessary for these stakeholders to integrate closely with the idea and understanding for how the image of God can most effectively be transmitt ed to stakeholders within the educational setting. By seeking to engage these individuals with regards to fairness, patience, honesty, and longsuffering, the image of God can be effectively transmitted to these youth; regardless of their developmental level; thereby helping to promote an appreciation and understanding of how the image

Shoud Smoking in Public Areas be Banned Essay Example | Topics and Well Written Essays - 750 words

Shoud Smoking in Public Areas be Banned - Essay Example Public health is serious social concern that cannot be left to the discretion of those who are endangering personal health relentlessly. Smoking is a personal choice and despite its known negative effects on human health there is no restrictive legislation to ensure this personal freedom of choice. However, equally important are the liberties to of a non-smoker who does not want to put his health at risk. Everyone has a right to make choices that he likes baring those choices that can affect the same right of others. Smoking in public areas is a sort of abusing non-smokers’ right to safeguard their health and this is something that should not be permissible legally and morally. Smoking in open public areas is often defended by the argument that in first place it does not harm others because of open and fresh air, secondly they are free to move away from smoking site. It is rather a ridiculous argument to support smoking. Smokers cannot be allowed to pollute air at a public pla ce only because there is a lot of fresh air and people can move around. Smoking in open and enclosed public area should not be treated separately because open public areas are mostly used to get fresh air and soothing environment. However, we can introduce separation areas for smoker at public places to ensure they have equal right to enjoy themselves. â€Å"Recent research conducted by the Office of the National Statistics (ONS) found that 63% of respondents considered that there should be smoking and non-smoking areas in pubs and bars† (Health Committee, 2006) It should be clear that the ban we are talking about is not absolute in nature and we have to have exceptions in this ban. Public areas are either open or enclosed and the ban should introduce exceptions in both cases separately. Most of the countries have implemented a strict ban in enclosed public area whereas a lenient approach is adopted for open public areas. Various states have their own perception in this regar d and have implemented the ban with varying depth and exceptions. Molyneaux (2006) has pointed out this approach, â€Å"Smoking is banned in all or most enclosed public places in South Africa, New Zealand, Italy and the Republic of Ireland. There are similar bans in the American states of California and New York. Smoking in enclosed public places was recently banned in Scotland. It will become illegal in the rest of the UK in 2007. In England and Wales, pubs that do not serve food can continue to choose to allow smoking.† Though smoking is equally dangerous and hazardous for all nations but the realization at public and state level is not same. International organizations like WHO are working extensively on issues pertaining to public health and can play an important role in educating masses on the issue. The argument that secondhand smoke does not have clear links to the diseases attributed to smokers is not a valid argument because World health Organization has rejected thi s argument. Chen (2007) has pointed out this clearly, "The evidence is clear there is no safe level of exposure to second-hand tobacco smoke." This underlines the importance of the issue and we need persuade and convince public and authorities that the legislation to ban smoking in public areas is an imperative requirement to ensure public health and safety at large. We need to focus our attentions in this area of public health because lack of awareness in this area is alarming as WHO (2009) pointed out

The European Central Bank Essay Example | Topics and Well Written Essays - 1250 words

The European Central Bank - Essay Example (ECB, n.d.) From the moment of its inception, the European Central Bank has been a favorite target of criticisms from economists and political leaders alike. Surprisingly, among its staunch critics are European countries themselves which suffer economically because of the oftentimes rigid and unreasonable policies ECB follows. This paper will thus examine how the political and economic world perceives the performance of the central bank in this regard. Commentaries from analysts, studies done by independent economic research bodies, and the media will be the three main sources for this research. "The list of challenges is long and a lot of work lies in front of us." This was the concluding statement of Gertrude Tumpel-Gugerell, member of the ECB Executive Board during a speech on a conference in Vienna, Austria in 2004. However, she was optimistic that the system would be able to handle challenges that would be present along the way. (ECB, 2004) Among the many challenges present is how to balance decision-making with regards to rate increase to benefit all the economies of the EU member states. Because the ECB does not only cater to a single economy, it has this inherent challenge. An increase in rate would mean a negative effect on a country with a growing economy while it is a positive move for a country with a high inflation rate. The GoCurrency website cited that "several larger economies in the euro area (Germany, for example) that were recently coming out of an economic slump were unhappy as the higher rates would stunt their growth."(GoCurrency, 2006) One classic example often mentioned by analysts is the effect of low interest rates in countries with property bubbles such as Ireland. Because "the ECB was keeping rates low to help the stodgy economies of France and Germany, where growth was weak and needed nurturing, the need of the Irish to raise rates to help their already ailing economy is not addressed". (Louth, 2007) With the recent slump in mortgages in the American market, ECB is once more in the dilemma of raising rates in September or not. It should be noted that this is the first time since September 2001 that there is a proposed increase in rates. (MECB Update, 2002, p 3) Jean-Claude Trichet, President of ECB, indicated in August that the ECB "will raise its key refinancing rate to 4.25 from 4.0." (TodayOnline, 2007) However, there has been pressure from the world community to halt this intended rate increase. The article that appeared on the Business World website entitled "NCB: Another ECB hike could be risky", quoted NCB analyst Dermot O'Brien as saying that the credibility of the ECB may be in question if it does not proceed with the intended rise in rates and sticking to its original plan would be seen as immature stubbornness. This is the current dilemma. (Business World, 2007) With the "surprisingly weak growth figures for the

SCHOOL LEADERS RESEARCH Essay Example | Topics and Well Written Essays - 3000 words

SCHOOL LEADERS RESEARCH - Essay Example 1.1 Rationale for Selecting the Article Written by Smyth (2011) School empowerment is all about being able to strengthen the decision-making power of the educational institution through the use of either administrative strategies or pedagogy (Di Gropello, 2006, p. 4). In line with this, there is a very close relationship between school empowerment and the need to become a self-managing school in the sense that the process of creating a self-managing school is necessary in terms of empowering the school. One of the main reasons for choosing the article written by Smyth (2011) is that the author decided to focus his study in determining factors that can negatively affect the ability of the school personnel to create a self-managing school. ... , even though the author clearly stated the main purpose of the study as part of the introduction, it would have been better if the author has written the article with a well-defined abstract that use subheadings such as purpose, methodology, findings, research implications, practical implications, and originality. With the use of subheadings, the readers can easily read and understand what the author intends to present to the readers. 2.2 Assumptions A research paradigm is usually composed of either assumptions, propositions, or a collection of concepts (Bogdan & Biklen, 1998, p. 22). In a highly reliable research study, the author’s assumption should be clearly stated because it can be used as a guide on how the researcher would direct the main focus of the research study. Likewise, the kind of research method that will be used in the research study is highly dependent on the research assumption (Punch, 2009, p. 15). Most of the research study assumptions are based on a wide -range of existing theories (Cook & Campbell, 1979, p. 24). For instance, when conducting a research study on school leaders, the research study assumptions can either be based on the point-of-views of the local citizens, school management system, educational leadership, or school administration (Eacott, 2011b). Since most of the research study assumptions are based on a wide-range of existing theories (Cook & Campbell, 1979, p. 24), creating a set of research study assumptions is important because it can be use to guide the researcher in search for some concrete and/or scientifically tested information to support his own research study assumptions (McMillan, 2011). In the article written by Smyth (2011), the author was able to clearly justify the reasons for his claim or assumption. Although

Business Law Case Essay Example | Topics and Well Written Essays - 750 words

Business Law Case - Essay Example odgers for causing her, intentionally, emotional distress and anguish but the defendants claim that no damage is recoverable unless distress result in physical injury. Infliction of emotional distress exists if an â€Å"extreme and outrageous conduct intentionally or recklessly† results in severe emotional instability in another party (Mann and Rogers 120). A person that causes such a distress assumes liability for the distress and possible consequences of the distress. An act is further said to be reckless if it disregards possible consequences or fails. According to the third restatement, knowledge of possible severe emotional instability and failure to take measures for mitigating effects of the instability and indifference over the possible consequences define recklessness. A person is entitled to damages for severe emotional distress is suffered emotional instability is severe and if an ordinary person would suffer the consequences under normal circumstances. There is no need for proof of physical harm in order to recover damages for emotional distress (Mann and Rogers 120). The case of Ferrell v. Mikula 627 SE2d7 illustrates the rule. In the case, a manager at Ruby Tuesday restaurant ordered a security offers to follow customers who were believed suspected to have left without paying for their orders. This was however a mistake because the target had paid their bills and were confused with two parties who had been excused from making payments. The target were then stopped, handcuffed and placed in police patrol car but later released after confirmation that they had actually paid their bills. The target sued for infliction of emotional distress that was dismissed at the original and appellate court. The court of appeal of Georgia argued that a case for infliction of emotional distress must meet four elements. There must have been intentional of reckless behavior that must further be â€Å"extreme or outrageous† (Mann and Rogers 121). The act must have further

Contextual design Coursework Example | Topics and Well Written Essays - 500 words

Contextual design - Coursework Example In natural environment customer and interviewer works together. Master/apprentice model has strong role of experience and habit that molds the action, if some things is based on experience there may some reason behind, to minimize effect of habit giving training to others plays a vital as the trainer explains the reasons of doing certain actions. The events and stories attached to a task also shared be master or trainer hence takes a learner to the event whose conclusions and teachings could help an individual in future works that he / she carries himself. Design team may learn same way through the experience of the customers by interviewing them. In experience they share important details and mistakes which become time saving and helpful information. This kind of work is based on observing ongoing working models rather rely on conceptual ideas. The designer not only learns to start like apprenticeship but also apply knowledge to integrate it with technology and take into account other people and concerned areas that comes under his domain. Through four principle guide, the apprenticeship model can be modified to meet design's team need. These are context, partnership, interpretation and focus. Context gives ongoing experience and concrete data.

SCHOOL LEADERS RESEARCH Essay Example | Topics and Well Written Essays - 3000 words

SCHOOL LEADERS RESEARCH - Essay Example 1.1 Rationale for Selecting the Article Written by Smyth (2011) School empowerment is all about being able to strengthen the decision-making power of the educational institution through the use of either administrative strategies or pedagogy (Di Gropello, 2006, p. 4). In line with this, there is a very close relationship between school empowerment and the need to become a self-managing school in the sense that the process of creating a self-managing school is necessary in terms of empowering the school. One of the main reasons for choosing the article written by Smyth (2011) is that the author decided to focus his study in determining factors that can negatively affect the ability of the school personnel to create a self-managing school. ... , even though the author clearly stated the main purpose of the study as part of the introduction, it would have been better if the author has written the article with a well-defined abstract that use subheadings such as purpose, methodology, findings, research implications, practical implications, and originality. With the use of subheadings, the readers can easily read and understand what the author intends to present to the readers. 2.2 Assumptions A research paradigm is usually composed of either assumptions, propositions, or a collection of concepts (Bogdan & Biklen, 1998, p. 22). In a highly reliable research study, the author’s assumption should be clearly stated because it can be used as a guide on how the researcher would direct the main focus of the research study. Likewise, the kind of research method that will be used in the research study is highly dependent on the research assumption (Punch, 2009, p. 15). Most of the research study assumptions are based on a wide -range of existing theories (Cook & Campbell, 1979, p. 24). For instance, when conducting a research study on school leaders, the research study assumptions can either be based on the point-of-views of the local citizens, school management system, educational leadership, or school administration (Eacott, 2011b). Since most of the research study assumptions are based on a wide-range of existing theories (Cook & Campbell, 1979, p. 24), creating a set of research study assumptions is important because it can be use to guide the researcher in search for some concrete and/or scientifically tested information to support his own research study assumptions (McMillan, 2011). In the article written by Smyth (2011), the author was able to clearly justify the reasons for his claim or assumption. Although

Contextual design Coursework Example | Topics and Well Written Essays - 500 words

Contextual design - Coursework Example In natural environment customer and interviewer works together. Master/apprentice model has strong role of experience and habit that molds the action, if some things is based on experience there may some reason behind, to minimize effect of habit giving training to others plays a vital as the trainer explains the reasons of doing certain actions. The events and stories attached to a task also shared be master or trainer hence takes a learner to the event whose conclusions and teachings could help an individual in future works that he / she carries himself. Design team may learn same way through the experience of the customers by interviewing them. In experience they share important details and mistakes which become time saving and helpful information. This kind of work is based on observing ongoing working models rather rely on conceptual ideas. The designer not only learns to start like apprenticeship but also apply knowledge to integrate it with technology and take into account other people and concerned areas that comes under his domain. Through four principle guide, the apprenticeship model can be modified to meet design's team need. These are context, partnership, interpretation and focus. Context gives ongoing experience and concrete data.

Kudler Fine Foods Service Essay Example for Free

Kudler Fine Foods Service Essay Service Request The manager of Kudler Fine Foods, Kathy Kudler, has requested the development of a system to track customer purchases through a Frequent Shopper Program to award loyalty points for redemption. (Apollo, 2011) Key Stakeholders The key stakeholders are the individuals that are directly involved with Kudler Fine Foods and will have a direct effect on the overall project. These individuals will be the main source of information in the analysis, design, implementation and testing phase of the systems upgrade. Kathy KudlerProject Manager The Frequent Shopper Program for Kudler is specific in addressing current and future customers by rewarding them for shopping with the company. Both business and technical functions will be addressed as well as improved communication between the sales and marketing and purchasing departments. The goal is to provide better response to customer demands while rewarding the customer and accomplishing this in an efficiently fast manner. A marketing plan must be developed to inform current and potential customers of the program and encourage them to participate and take advantage of the benefits offered by the program. In utilizing an outside source for the program, Kudler will be able to provide a good relationship between the IT resources of the outside source and the internal sales and inventory  systems. There is also a need to modify the two different databases and the GUI in order to allow for smooth data transfer and communication. Kudler’s specific goals are to improve customer satisfaction in order to increase brand loyalty, cut costs by increasing supply efficiency, and increase sales which will result in higher revenue and profits for the company. In order to ensure success of this project, certain aspects will be monitored throughout the duration. This will allow Kudler to view what aspects are successful and what aspects are not. The main aspects that will be monitored are: new customer enrollment into the program, tracking of purchases from current and repeat customers, tracking of customer reward points, duration of participation from customers in the program, and total customer redeemed points, and difference in cost of redeemed items versus wholesale/supplier costs. Supporting Measures and Project Feasibility In order for Kudler Fine Foods to continue growth and experience profitability, the design and implementation of a Frequent Shopper Program must be accomplished. The program will need to utilize the best available hardware and software to accomplish their goals and to promote growth as well. The chosen system will need to address both short and long term needs and problems that could arise. This is done through a development phase that will combine all aspects and products that Kudler wishes to incorporate into the program. This phase must address the current budget allocated by Kudler for the implementation of the program while incorporating all needed requirements. Current Business Process Summary Proposed System Requirements The proposed new system must be capable of meeting the requirements set forth by the key stakeholders within the company. This list of requirements will be presented, discussed, and then edited based on what is needed, what is within budget constraints, and what is decided on by the stakeholders. This list of functional requirements proposed to Kudler is below. Functional Requirements System is capable of new customer enrollment System is able to track purchases for all customers System is able to track and store rewards points for individual customers System allows for rewards points to be redeemed System allows for viewing of customer rewards points on POS terminals System allows input changes from POS terminals System will sync with company website for tracking of rewards points System allows for data from each location to be stored and accessed in a central location System must be compatible with current system in place for easy transition. Determine Requirements The determination of the requirements for this system is a key part in the development of the Frequent Shopper Program (FSP). There are many methods that can be used to properly determine the requirements needed for an efficient system. These can range from simple observation of current processes and interviews with employees and management, to Joint Application Design (JAD) procedures. The commonly used methods of observation, interviews, etc., can help analysts pinpoint exact requirements based on user input and business processes. According to Charvat (2003), â€Å"One of the biggest benefits of a proper user requirements specification is that youll be able to plan and estimate your project correctly, decreasing the chance of cost and time overruns.† The analyst must listen to the employees and gain a thorough understanding of all business processes before establishing the new system requirements. The Joint Application Development (JAD) is a newer and more organized means of gathering information to base requirements on. This process is conducted by holding sessions in which key stakeholders and other key members of management are present and work together in the outline of the possible requirements. This allows for input from all levels within the organization and can yield better results than other commonly used methods. While this process can be lengthy, it keeps all key members involved up to date on the status of progress during the development phase and analysis. List of Confirmed Requirements System is capable of new customer enrollment Mandatory System is able to track purchases for all customers Mandatory System is able to track and store rewards points for individual customers Mandatory System allows for rewards points to be redeemed Mandatory System allows for viewing of customer rewards points on POS terminals Mandatory System allows input changes from POS terminals Mandatory System will sync with company website for tracking of rewards points Mandatory System allows for data from each location to be stored and accessed in a central location Mandatory System must be compatible with current system in place for easy transition Optional Proposed System Process View Functional Allocation Modeling This aspect is very important in ensuring all software and hardware utilized for the new system is up to date and current as of the time of this service request. Since technology advancements are made almost every day, it is important to stay on the cutting edge. This is why the use of computer systems with an Intel core i7 processor is being chosen. The hardware that will be used wil1l be purchase directly from Dell. This will give Kudler piece of mind with all hardware and full technical support with the warranty provided from Dell. The systems chosen will have 8GB of RAM (memory) and will include 22† LCD monitors, core i7 processors with 4.5GHz speed, and come preloaded with Windows 7.. Each system will also be equipped with 10/100 ethernet capabilities to meet the standards of the current network in place at Kudler. The current server in place at Kudler will be replaced by Unix servers by SPARC Enterprise Software SAP system for retail environments. The POS terminals will be replaced by NCR RealPOS 82XRT terminals which offer scanners, cash drawers, touch screen displays, and built in printing capabilities. VOIP phone systems and HP M521dn and HP 8015 printers will replace the outdated ones currently in use. Logical Model of System Preliminary Design Model Design Trade-off In order for Kudler Fine Foods to have a successful program, an examination of product roll out methodology must be performed. There will need to be a specific balance in regards to the mixture of cost, schedule and performance. It is understood that a program cannot incorporate all three aspects at once which then leads to deciding what the appropriate trade-offs shall be within the requirements. The following depict possible scenarios of combining two aspects but foregoing a third possible requirement. Cost and Schedule By having a program that is inexpensive and keeps to the specified timelines the company will end up with one that is affordable and able to start up right away. If the schedule is large for integration of the system with the current system then the time to capitalize on the customers data would take time. The downside is that cheap is not always best and can result in a low performance record that is fraught with hardware and software failures. If the program cannot function properly there is a decent chance that it will fail outright due to customers not wanting to take part in it. Schedule and Performance Creating a program that is scheduled to finish on time and functions to specified standards will allow Kudler customers to enjoy the program’s rewards with little to no problems. In this instance the design trade-off is cost. The cost of the new proposed system would be quite moderate to high. The cost to get the correct and reliable information at every instance of time is the biggest challenge over the cost incurred in the infrastructure. Not keeping up with costs for the creation though will result in a project that has a finishing cost much higher than was originally budgeted for. The result can pull funding from other much needed programs or can cause the program to change such as the customer receiving rewards that are of a lower  quality than originally promised. Cost and Performance If the project team is able to create the program at manageable costs while maintaining a high quality performance status the customers will be able to enjoy the benefits of the rewards while allowing the company to stay within appropriate budget levels. All the previous customers ‘ data would be inputted and further processed , which would take time The implementation of the new system would reduce costs of data transfer and catering the customers in a suitable manner. The performance of the system would improve with enhanced ability to track information about customers , their preference pattern and any change in their behavior In addition to all the above , the company can reduce the extra cost of hoarding of goods and can only customers preferences. The possible tradeoff is that the program may not be finished as scheduled. This can result in a backlog for future projects. In addition, if the project takes an exceedingly longer amount of time than originally thought, it may become scrapped so a new plan can come in its place. Detailed Design Process The prototype will drive the design of the forms and reports. The forms need to document predefined data in a clear and concise manner. Forms are typically based on one database record and have a stylized form. Reports are business documents that contain predefined data and data from many unrelated transactions or records used for reading or reviewing information. The forms and reports need to be end user friendly and clear to understand. They should not have simple rows or columns. The forms and reports can be designed using online graphical tools. This will help standardize them with other organizations. The forms and reports should have a transparent human computer interface. In designing a form or report there are some fundamental questions that need to be addressed: who will be the form/report user, the purpose, when will they be needed, who should have access to them, and who does it need to be delivered to? Answering these questions will allow the programmer to produce an effective form/report. The hardware and networks used should be consistent with what is already in use throughout the organization. Kudler Fine Foods uses UNIX operating system, HP blade server system and SAP as their software. The UNIX server needs to be upgraded to UNIX SPARC Enterprise software. The organization should upgrade their current version of SAP Retail SW to SAP for Retail. The HP Blade server should be upgraded to a Dell PowerEdge M620 blade server. The HP blade server is obsolete and this may create problems if future support or maintenance is needed. The CM2320nf printer is obsolete and should be upgraded with the HP M521dn printer. The HP 3015 printers, VOIP phones, APC Smart UPS, POS terminals, 22† screens, and the NAS 10 TB storage server should all remain. If the organization is going to upgrade their software they should upgrade their hardware as indicated. This will allow the organization the ability to use state of the art hardware with state of the art software and get the most out of the system. They will be able to utilize the most current technological features currently available and extend the life of their infrastructure. Human Computer Interface The human computer interface should be designed with Microsoft Visual Basic. Net. Microsoft is a universal program that employees are familiar with. Using Microsoft will allow end users to feel comfortable with the software because the commands for Microsoft can be applied. Training is easier for employees using Microsoft because so many of them are familiar with it. Microsoft reports can also be imported and exported to other mediums making it possible for end users to review the information in detail. They currently use Microsoft Windows 7. Using the most current version of software will extend the life of the system. Using outdated software will hinder the use of the most current applications and can make the program prematurely outdated. The organization should continue using Dell computers but they need to upgrade them to Dell XPS 8700 with an i7 processor, and 4.0 GHz. CD drives are no longer necessary, most information is transferred or stored via a memory stick. Physical System Model What are information architecture diagrams? â€Å"A diagram architecture is not necessary an architecture produced through diagrams. Instead, diagram architecture is an architecture that behaves like a diagram, indifferent to  the specific means of its realization. (Par. 13) When it comes to these diagrams you are taking the knowledge of the architecture and molding it into a visual and understandable aid laid out in sequence like patterns that show direction. And when these diagrams are designed of information architecture the process usually ends up back where it started making a loop back to the requirements. Producing this process of creating an information architecture diagrams can be a bit confusing and people end up getting information confused rather easy. Until a man named Philippe Kruchten came up with a brilliant way to look at the diagram. He introduced the concept of viewing the diagram through the eyes of the stakeholders. This process became known as the 4+1 information view model. The 4 is for the several views in which he describes as the Physical view, Logical view, development view and the process view. And the +1 is added to describe the scenarios. Modeling the architecture of a software system can be presented in two areas known as the High level design and design patterns. High level is the use of the core components who work together for the one mission of fulfilling the requirements. And depending on if the system is large enough it is possible that each component will sustain its own high level setup that will provide descriptions of its smaller parts. Design patterns are used here and there in the particular designs of each of the components. A pattern is a waypoint that will direct you to the end solution of the program in which it is accommodating. If the same pattern is used through the design of separate programs it will act as a money saver as it saves in the purchase of new software and saves time in the design process. Testing Process Summary This phase will be somewhat similar to the installation and implementation phase in some ways. The overall functionality of every aspect within the system must be tested to ensure it meets the requirements of the original project plan. All new software and hardware must go through thorough examination and a system of checks to accomplish this. This phase must be continued throughout the life cycle of the system to continuously check for errors and bugs to keep the system performing at optimum capacity. To properly complete this phase there are guidelines to follow for testing that will cover all aspects of the system. Hardware and Software Installation Process/Training Plan In order to accomplish the implementation of the Frequent Shopper Program Successfully Kudler will need to implement the POS Server database flawlessly into the system in order to avoid data loss or corruption of data. The online Cash Registers and the in-store cash registers will be communicating to the same database and a seamless integration of these three components is crucial during the early implementation phase of the installation. The challenge during this phase of the installation is the software that will be used to bring these three components together. Continuous testing of the POS, The CMS, and the store website are needed to ensure that any bugs in the system are pointed out early. Once this is complete the Kudler will be able to focus on the smaller aspects of the program such as ensuring that all merchandise are coded correctly and the scanners are properly transmitting the data. The timeline for the implementation of this project is 2-3 months. The company should take measures during the implementation and installation regarding marketing to  maintain the competitive edge and afford customers needed time to adjust to the idea of this new system. Time will be needed to train staff on the proper procedures for issuing and Frequent Shopper Cards, and the support teams will need training on how to troubleshoot system errors. The cashiers will need training on methods of marketing the programs and procedures for how to use, issue, and reissue cards to customers enrolling or already enrolled in the program. One of the keys to success of the program is ensuring the cashiers have a clear understanding of how to market the program. Failure to ensure marketing or the cards is upheld and train employees on how to properly process cards will be counterproductive to the program and could lower customer value. Installation Process Installation is the organizational process of change over from the current information system to the new one. â€Å"Managing the change to a new system—whether or not it is computerized — is one of the most difficult tasks in any organization† (George, Hoffer, Valacich, 2012). After system construction, final acceptance tests performed during systems installation and evaluation ensures the development team has completed all tasks for the project. After determination that system operations are fully functional, the system is ready for installation. During the installation process, the old system becomes disabled and subsequently, the new system activated. The project manager and developers assemble the resources required for installation as the work begins. Resources required for installation of the system includes development team members and their various programming tools, including software. Project constraints in this instance have a comparatively narrow degree because of the streamlined and limited changes. The installation team begins by changing the modems over to broadband, and activating broadband connections at each store. At this stage, the installed applications including updates to the Point of Sale system software, the database management system, credit card interface software, and printer applications undergo testing for appropriate functionality. The entire system is then tested, and confirmed successful for use (George, Hoffer, Valacich, 2012). The installation of the Kudler Fine Foods Frequent Shopper Program and related plans for training will correspond with the timeline illustrated. Training Plan The training and installation timeline provides a sufficient and organized schedule for installation and system testing, also providing an expedient finish to the system implementation processes. The project team develops training materials and documentation for training classes. The next step in the implementation phase is training system users, managers, and IT staff. Diagram 1: Installation and Training Timeline User training and training documentation should include an overview of system features, capabilities and limitations, data entry and menu screen options, contents, and processing instructions, and procedures for requesting changes and reporting problems. Other important inclusions are troubleshooting examples and error situations including resolutions, and a section on frequently asked questions (Cashman, Rosenblatt, Shelly, 2013). As illustrated, Frequent Shopper Program System Training, the specific details for training specific groups vary according to employee function and extent. Documentation Plan Summary Documentation needs to be accurate and will also be a determining factor on the software’s success or failure. Documentation needs to include how to work the system, navigate it, its potential, how to use the data, and reporting methods. This should be done early on so the end user has reference materials. The documentation process should begin when developing the system. This will provide supporting material for developers and help develop future training materials. If the end user does not understand how to use the system or recall information for reporting purposes, the software is not serving its purpose. Most systems in place today are for information gathering and storage. If the end user can’t access the collected information, then the software will be rendered useless. The system will need to be maintained so a maintenance manual should be available to guide developers on how to make fixes and update the system. An operational manual should be available for the subject material expert, designers and users. This manual will help when they have questions on a process or how to get a certain part of the program to produce or collect  the proper data. A technical manual will be necessary so the technical writers can refer to the system structure when they have questions. The technical manual should include drawings, flowcharts, and the database structure. The system should have a training manual that has step by step instructions that a user can follow. It should also have a list of any codes, available reports, system outputs, a troubleshooting guide, work a rounds, and be current on updates. The Training manual or user manual will help the user by providing a guide for future reference and for training. The training manual will help decrease questions and improve efficiency. The more information that is available for the user the more proficient they will be at using it. Training end users is very important. This could mean the difference between an efficient and easy flowing system or a cumbersome, difficult to use nightmare. Visuals should be used to make training easier and provide future training material references. If there are inquiries that are not frequently performed, the end user might not recall how to initiate the inquiries and having a visual to refer to, might help the end user be more efficient when conducting these inquires. Support Maintenance Plan It’s not enough to just implement a system and fully integrate it into the new business system. There must be a support system that covers common mistakes and helps people locate answers to their technical questions. And along with the system support there also must be some type of maintenance schedule that keeps the system healthy, like frequent updates to keep the system up to date and as free from bugs as possible. Software Support In order for a system to operate at full potential the software must remain up to date with all of the bug fixes and security issues that comes with having software. Having your software up to date could very well be the lifeline of your company. If your software fails, then the work production conducted on that system will also fail. Hardware Support Just as important as software support is hardware support. Hardware consists of several critical and physical components of an IT system. These components include but are not limited to; servers, systems used to store data, personal computers (PC) and the networks that tie them all together. When it comes to business communication is the key, and this doesn’t exclude the communication of the IT systems. Network Support Like previously mentioned, networks are the communication for IT systems. Keeping your network up and running can be a little difficult to deal with. When a network goes down then every piece of hardware on that network has no communication. Unfortunately network issues usually get dealt with as soon as they happen. What is recommended is to have a preventative maintenance schedule in increments of monthly, bimonthly, semiannually, annually or biannually to periodically check the condition of the network before it fails resulting in a downed network. When software is merged over into a company system there are user manuals and lists of known and unknown bugs for the system. Each member should have been briefed on the new software and also provided the information included in the user manuals and the known and unknown bug reports. For the hardware and network, preventative maintenance is the best way to avoid a downed asset. And a well maintained support system with frequent updates will ensure your software stays up to  date with the latest security and bugs fixes. Conclusion This thorough analysis and all aspects carefully and fully examined, the proposed project will not only meet, but exceed the request of Kudler Fine Foods for implementing a rewards program. The use of cutting edge technology in both hardware and software aspects will ensure a smooth running system for years to come. The incorporation of the rewards program and the system upgrades should not only increase profitability, but brand loyalty from customers as well. The system meets all required needs of Kudler Fine Foods to include time scheduling, budget, and both short and long term goals. References Apollo Group Inc. (2011). Kudler Fine Foods. Service Request SR-kf-013. Retrieved from: https://ecampus.phoenix.edu/secure/aapd/CIST/VOP/ServiceRequests/index.asp#Kudler Fine Foods Cashman, G. B., Rosenblatt, H. J., Shelly, G. B. (2013). Systems Analysis and Design (10th ed.). Boston, MA: Thomson Course Technology. Charvat, Jason. (June 30, 2013). Determine User Requirements Now to Avoid Problems Later. TechRepublic. Retreived from: http://www.techrepublic.com/article/determine-user-requirements-now-to-avoid-problems-later/ Dennis, A., Wixom, B. H., Roth, R. M. (2012). Systems analysis design (5th ed.). Hoboken, NJ: John Wiley Sons. Federal Bureau of Investigation (2013). The Insider Threat: An introduction to detecting and deterring an insider spy. Retrieved from: http://www.fbi.gov/about-us/investigate/counterintelligence/the-insider-threat George, J. F., Hoffer, J. A., Valacich, J. S. (2012). Essentials of Systems Analysis and Design. Retrieved from: http://www.bau.edu.jo/in st/hamza/SAbook.pdf Riordan Manufacturing Intranet Website (2014). Retrieved from https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Riordan/ (2010, 05). Diagram Architecture. StudyMode.com. Retrieved 05, 2010, from http://www.studymode.com/essays/Diagram-Architecture-63657523.html